Privacy Policy

What we collect: name, email, phone, government ID (if required), payment info (via processors), transaction history, travel itineraries, device & location data, verification media (photos/videos), ratings.
Why we collect: to match orders and travelers, secure escrow payments, verify deliveries, fight fraud, enable disputes, and improve the service.
Sharing: with payment processors, background-check providers, shipping partners, and law enforcement as required. We never sell personal data.
Security: encryption in transit and at rest, limited access, audits, and periodic penetration testing.
Retention: we retain transaction and verification logs for [X years] for compliance and dispute resolution.
User rights: request access, correction, deletion (subject to legal retention obligations)
No illegal transactions. Respect airline and customs laws. Do not transport prohibited items.

Escrow & Refund Policy

Escrow holds funds until verification-based release.
Refund eligibility depends on evidence, timeline, and whether order was canceled pre-pickup.
Processing time for approved refunds depends on payment processors.
No illegal transactions. Respect airline and customs laws. Do not transport prohibited items.

No illegal transactions. Respect airline and customs laws. Do not transport prohibited items.
Harassment, threats, or violent behavior leads to account termination.

Cookies used for analytics, session management, and personalization. Options to manage via browser or account settings.

Insurance is optional. Coverage, caps, and exclusions shown in the in-app insurance purchase flow.

Takedown process for copyrighted material and counter-notice procedures.